Business Requirements Document
Executive summary
Provide a clear and concise description of the business problem, the need for the initiative, and the expected outcomes.
Example: The purpose of this document is to outline the requirements for implementing a new customer support system to improve response times and customer satisfaction by 25%.
Key goals
Example: Enhance customer service efficiency.
...
Business objectives
Example: Increase customer satisfaction rating to 4.5+
Scope
In scope:
Example: Integration of CRM and ticketing systems.
...
Out of scope:
Example: Development of entirely new CRM functionality.
...
Stakeholders
Role | Name | Responsibilities |
Project Sponsor | Provide funding and approvals | |
Project Manager | Coordinate project activities | |
Business Analyst | Define and document requirements |
Business requirements
ID | Requirement description | Priority |
BR-01 | Example: Enable self-service options for customers | 🟢 High |
... | ... | ... |
Assumptions and constraints
Assumptions
Example: The CRM system has the necessary APIs for integration.
...
Constraints
Example: Budget limited to $100,000.
...
Risk analysis
Description | Impact | Likelihood | Mitigation Plan |
Example: CRM integration issues | 🟠 Medium | 🟢 Low | Perform API compatibility testing upfront |
... | ... | ... | ... |
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About this template
VIEW ALLA Business Requirements Document (BRD) captures the "why" behind a project. It outlines the objectives, business needs, and high-level requirements to ensure your team is building the right solution for the right problem.
With a clear BRD, you can bridge the gap between business stakeholders and technical teams, ensuring alignment and reducing misunderstandings. Use this template to clarify your goals, communicate effectively, and set your project up for success.
